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Service hotline: +49 - (0)9 51 - 3 79 29

General business terms

1. Scope of application

For all orders in our online shop the following terms and conditions shall apply.

2. Contractual partners and how a contract is formed

By means of placing an order you are entering into a contract with Hümmer Shoes and Leather.

By means of adding the products to the online shop we make a binding offer to conclude a contract with regard to these articles. First, you can add our products to the shopping cart without obligation and correct your entries anytime before sending your binding order by means of the proofing tool provided and explained during the ordering process. The contract is concluded by means of pressing the order button and thus accepting the offer for the goods contained in your shopping cart. After your order has been sent you receive an e-mail confirmation right away.

A binding contract can also be concluded prior to this, under the following conditions:

  • If you chose payment by credit card, the contract is concluded at the time of the credit card debiting.
  • If you chose payment by direct debit, the contract is concluded at the time of the debit of the account.
  • If you chose payment by PayPal, the contract is concluded at the time of the confirmation of the payment order addressed to PayPal.
  • If you chose payment by direct payment via Sofortüberweisung, the contract is concluded at the time of the confirmation of the payment order addressed to SOFORT GmbH.
  • If you chose payment by Giropay, the contract is concluded at the time of the confirmation of the payment order addressed to Giropay.

All contracts are to be conducted in English.

We file the contract and send you the order details as well as the terms and conditions by e-mail. The terms and conditions can also be read on and downloaded from our website anytime. Your previous orders can be viewed in your customer account.

3. Terms of delivery
Delivery within Germany is free of charge.

You always have the possibility to pick up your order at Hümmer Shoes & Leather, An der Breitenau 2, 96052 Bamberg, Germany during the following business hours: Monday to Friday from 9:00am to 6:00pm and Saturday from 9:30am to 3am.

4. Payment
The following methods of payment are available in our shop:

Prepayment
If you choose prepayment as payment method, you receive our bank details together with your order confirmation and the goods are shipped after receipt of the payment.

Credit Card
Your credit card is charged upon completion of the ordering process.

Paypal
You pay the amount invoiced via the online provider Paypal. In any case you have to have a Paypal account or create an account, legitimate with your login data and confirm the payment order to us (except for guest accesses, if applicable). Further information is provided during the ordering process.

Invoice
14 days

Direct payment via SOFORTüberweisung
We also offer direct payment via SOFORTüberweisung. In this case we receive the credit transfer immediately. Thus, the entire ordering process takes place faster. You only require your bank account number, bank code, PIN and TAN. Using the secure SOFORT GmbH payment form, not accessible for any merchant or third part, you are directed automatically and in real time to your online bank account. The purchase amount is immediately transferred directly to the merchant's bank account. When choosing the payment method SOFORTüberweisung a pre-filled form opens at the end of the ordering process, which already contains our bank details. Moreover, the transfer amount and the purpose of the transfer are already indicated in the form. You now have to select the country in which you have your online bank account and enter the bank code. Then you enter the same information as used for logging into your online bank account (account number and PIN). Confirm your order by means of entering the TAN upon which you directly receive a transaction confirmation. Basically, every internet user can use direct payment via SOFORTüberweisung as method of payment if their bank account has been activated for online banking using the PIN/TAN system. Please take into account that with a few banks direct payment via SOFORTüberweisung is not yet available. Further information about whether your bank supports this service is available under the following link: https://www.sofort.com/eng-DE/kaeufer/su/online-zahlen-mit-sofort-ueberweisung/

Giropay
You pay the amount invoiced via your online bank account, to which you are transferred during the ordering process. You log in as usual, e.g. using your account number and PIN and authorize your payment, e.g. using a TAN. Your bank has to support the Giropay system.

Other payment service providers offering direct payment
We offer the following further methods of payment:

EPS, IDEAL

5. Reservation of title

The goods remain our property until the purchase price has been paid in full.

6. Damages In transit

If goods are delivered with any visible transport damage, please claim this immediately at the transporting company and contact us directly. If you omit to claim or do not contact us, it does not have any consequences with regard to your legal claims or the enforcement of these claims, in particular your warranty rights. However, you will help us to assert claims against the carrier or the transport insurance company.

7. Warranty and guarantees

The statutory warranty rights shall apply. Information on any additional guarantees and their precise conditions can be found at the respective product and on special information pages in the online shop.

9. Code of conduct
We have submitted to the following codes of conduct:
Trusted Shops quality criteria http://www.trustedshops.com/tsdocument/ TS_QUALITY_CRITERIA_en.pdf

10. Streitbeilegung
The European Commission provides a platform for online dispute resolution (ODR). Information can be found here https://ec.europa.eu/consumers/odr/